Amazon Imports Disrupted by Mexico’s New Customs Rules
Many consumers and sellers are asking, "does Amazon ship to Mexico?" The answer is yes, but as of January 1, 2025, Mexico has introduced a series of stringent new mexico customs regulations that have significantly impacted Amazon delivery to Mexico, drawing widespread concern. The new rules have triggered a wave of canceled orders and stalled deliveries for the mexican amazon marketplace, particularly in regions beyond Mexico City, frustrating shoppers and merchants who rely on amazon com in mexico.
This guide will explain what's changed, why your Amazon send to Mexico order might be affected, and what sellers need to know to navigate this challenging new environment.
From Streamlined to Strangled: What's Changed?
Previously, eCommerce platforms benefited from simplified customs clearance procedures that allowed goods to be shipped directly to consumers without requiring import registration or licensed customs brokers. However, the new Mexico customs regulations have dramatically narrowed these privileges.
The biggest blow affects products classified under Chapter 87 of the General Import and Export Tariff Law, which includes automobiles, motorcycles, bicycles, and their accessories. These categories are now subject to rigorous import conditions, disrupting countless cross-border shipments.
Exclusive Customs Ports Cause Delivery Chaos
Although Mexico’s government partially revised the policy in April 2025, the most contentious component—the “exclusive customs system”—remains unchanged. According to Appendix 21 of the Customs Law, certain goods, such as specific footwear categories, can only clear customs through designated ports. If they arrive at an unauthorized location, clearance is denied. This has left many cross-border eCommerce orders undelivered, returned, or outright canceled, creating major problems for amazon shipping to mexico.
Why Mexico City Is the Exception
Currently, Amazon has had to restrict the sale of many imported goods to select areas, with Mexico City amazon deliveries being the most reliable. This is due to the capital’s two major airports—Mexico City International Airport and Felipe Ángeles International Airport (AIFA)—offering more comprehensive customs clearance capabilities. Outside of this region, if local customs cannot process the shipment, orders face indefinite delays or termination.
The Ripple Effect on Sellers and Platforms
These policy changes have sent shockwaves through the eCommerce landscape. Small and medium-sized sellers who rely heavily on amazon mexico shopping are grappling with inventory bottlenecks, customer complaints, and potential revenue loss.
Sellers must now act as registered importers to ship goods from abroad, taking full responsibility for customs declarations and duties—even when using Amazon FBA. This is where an end-to-end, one-stop logistics solution becomes critical. Our team, which includes an in-house customs brokerage, is equipped to manage this entire process, ensuring your business remains compliant. Failure to do so correctly could result in suspended selling privileges or rejected shipments, with sellers footing the return or disposal costs.
Compliance Is No Longer Optional: NOM & Labeling
In addition to the revised import procedures, all goods entering Mexico must now comply with specific technical standards and labeling regulations.
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The "MX NOM" Mark: Items must carry the “MX NOM” mark to indicate conformity with the Normas Oficiales Mexicanas (NOM), the official Mexican technical standards. This applies to electronics, food, apparel, footwear, and home appliances, all of which must undergo laboratory testing and certification.
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Labeling Standards: Labels must meticulously follow standards such as NOM-050, NOM-051, and NOM-004. Non-compliant goods will be denied entry or subject to severe penalties.
Banned Products and Intellectual Property Pitfalls
Mexico also enforces strict bans on the import of certain items, including specific fish species, seeds, chemicals, and archaeological artifacts. Moreover, the customs authority is vigilant about intellectual property violations. Goods that infringe on trademarks or copyrights may be seized unless sellers have proper licensing or registration documentation.
Final Thoughts: A Challenging Road Ahead
While these new regulations were likely designed to protect domestic industries, their implementation has disrupted the flow of amazon a mexico. Until meaningful policy revisions are made, sellers and consumers asking "can amazon ship to mexico?" will continue to face shipping delays and blocked transactions. For merchants, staying informed and proactive in understanding local compliance is essential for survival in Mexico's tightening regulatory environment.
Frequently Asked Questions (FAQ)
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1. Is there Amazon in Mexico?
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Yes, is amazon in mexico is a common question. The marketplace is known as Amazon.com.mx. However, the new 2025 customs regulations have complicated the process of amazon international shipping for many imported products.
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2. So, will Amazon deliver to Mexico?
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Yes, will amazon deliver to mexico, but with major restrictions. Deliveries of imported goods are most reliable in the Mexico City area. For many other regions, orders for certain imported products are being canceled if local customs ports are not authorized to clear them.
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3. Does Amazon Prime work in Mexico?
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Yes, amazon prime in mexico is available and offers benefits like free shipping on eligible items, but these new customs rules can still affect the availability and delivery times of imported products, even for Prime members.
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4. What is NOM certification?
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NOM (Normas Oficiales Mexicanas) is a system of mandatory technical and safety standards in Mexico. Many product categories now require formal NOM certification, including laboratory testing, before they can be legally imported.
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Navigating the New Rules with an Expert Partner
The question is no longer just "can amazon deliver to mexico?" but "how can I deliver to Mexico compliantly and reliably?" Our team is dedicated to helping businesses understand and adapt to these changes. We manage the complexities of customs, compliance, and transportation so you can continue to serve your customers in Mexico.
